We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order this trench 2 times, the first was in size M, it turned out to be too big, but perfectly approached my mother. The cloak itself really liked, so immediately re-ordered the size s. Both times the cloak came quickly, to the quality and tailoring no complaints, all lines are even, there is no thread, the fabric is dense, on the lining. On the parameters 98-72-99, height 168, size s perfectly fit, does not tighten, there is enough stock for the sweater in cool weather. In general, both my mother and I are very satisfied, my money costs 200%.
The cloak is excellent, the oversize is 42-44, but the delivery 3 months was
I highly recommend
Very cool gray-blue color! the trench is very well executed, no thread, sits perfectly!
The quality is good, neatly sewn, heavy, but the lining is cotton, clings to clothes. On p.46 took M, I was big. Refund.
A good trench coat, the quality is good, but bolshevat. I will suture .. On the growth of the 162-th Shin.
Цвет классный. Качество на высоте .
On the parameters 85-65-95 the size of M was very large, especially on the sides in the hips, straight bubbles. In the photo size s. Of the pluses-promptly issued a refund, from St. Petersburg days 7 to all about everything went away. Of the minuses ordered the color of SkyBlue, and for the second time sent apparently khaki. Did not return-I want to have some cloak. Well, by autumn I will order still blue. The quality of the cloak is normal, let's see how it will be in the sock. I shoot the star for a mistake with color.
плащ красивый, сшит достойно. на свой S заказала XS, оказался как раз. Плащ конечно маркий так как материал не плащевка классическая, посмотрим как будет в носке. Доставили заказ быстро, мне понравилось, цвет соотвествует
Nice raincoat. On the parameters 105-85-105 sat perfectly, a little is in stock yet, I wear the European XL for a height of 178 cm and a weight of 76 kg. The buttons immediately fell off, you need to sew again. The fabric is pleasant to the touch. I came to Belarus for about a month. I did not communicate with the store.
The quality is very good. Slightly screaming buttons are sewn, but it's not scary! Thank you!
Good fabric, looks decent. Yes, as everyone writes, he crumples, but any cloak crumples. I drive, I shoot and there are no problems. The only thing, I did not like the lining fabric-it is typo sinets-coarse calico, but should be slippery. Because of this, there is a cloak sticks to clothes, but it should slip inside. I wear the size 46-48, I ordered the size M, in size L-drowned B.
Awesome trench!!! Quality-cotton in the hem, dense, but not a stake. Color, as in the photo light beige cold shade. Class! What I wanted. In my Russian s (44) took S and did not lose! A little overtaise, just on a thick suit can be worn. In the photo just a sweater at me. Height 164 cm-the length turned out below the knee, as I wanted. Everything is sewn perfectly, the lining is in the cloak.
Trench cool!!! Delivery lightning!!! 8 days before Udmurtia!!! On my mini 84-62-86, size s oversize, but so I wanted. The cloak is dense, heavy. To the store respect for efficiency and rubber!