SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome Wishlist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomewishlist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soft material, bright colors
Very nice. Delivery problems, but all skończyło well.
Very good quality and nice
Product such as the description. Pillowcase staranie made without protruding yarns. Without przykrego smell. Material comfortable to hold with added poliesteru. Recommend product and salesman
According to the item, stamped on both sides, soft fabric and not very thin, second time I buy, I recommend it.
They're very nice cushion covers. The background is beige even though I would have liked White.
Excellent quality, drawing on two sides. It is soft and pleasant to the touch as well as washing well.
Order received within the specified time. Cushion Cover complies with the description. Happy with this order very pretty article.
polecam
Wonderful cushion, material very soft, colors vivid. Perfect pillowcase for spring and summer. Recommend!
I am very happy with the quality of these pillows! The fabric is nice and soft and the colors are as pictures. I have washed them and none of the colors bled.
Tissu très doux. Bonne qualité !! Couleurs superbes
I love the covers, I 've been pleasantly surprised. Shipping in 12 days, traceable all the time. I recommend 100%, items and store.
Товар пришёл . Качество хорошее, Цвета яркие, как на фото. Спасибо!!
Excellent decorative pillowcases, bilateral, velvety fabric, soft. The seams are good, a secret lock.
Nice pillowcase! I'm taking the other one here. Dense, drawing on two sides. Came in two weeks.
Really nice
Satisfied with the quality of the cover. I expected less well seen the price. Fast enough delivery. It makes great with the rest of my decoration.
Pensé que serian fundas delgadas y no, todo lo contrario. Excelente calidad. Lo único malo que demoró mucho en llegar, dos meses más o menos, pero culpo a correos de Chile y no al vendedor.
Good material, same as in the photo