SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome Wishlist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomewishlist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
came with a non UK cord but works really great
The store and I have come to an understanding. Although, I can't use the product it's still a very good product. A family member wants it. The facial steamer will not be returned to the seller. I would not hesitate to deal with this seller again. The seller has been more than fair. A 5 Star rating for this seller is definitely in order. Excellent customer service. Thank you!
Super.
The product is identical to the description and there will be another comment after the experiment and the only observation is that the fish is binary
Very happy with the purchase. I was making vahos with a pot for sinusitis and the truth that has been a great discovery. It is functional, manageable and decorative. Highly recommended
its small and very powerful. the tank size is good for beginner. the price is good. please tell me the bad point of it, i didnt find. so, its the good product. thank you.
Good, heats the water quickly. You will check-when you turn off the heating button, do not touch it for the sake of Christ, or then the boiling water there and from the spout will sweat and from the inside-wait I burned my hand, well, the doctor in the hospital in Turkey gave a good cream for Burns. Sunburn is actually not an insurance case, but they still give completely free-kind, sorry tourists. I treated the cold. I was taken by a doctor from the hotel to the hospital, there took a very cute doctor, gave drugs and a cream for Burns (I'm on a tour burned)
I ordered your less than a week and I already received them and use I recommend
Very fast delivery corresponds to the description more than to test
love the product it is as description
I expected more steam but otherwise the machine works well and does its job
Je ne l’es pas encore testé.
This product is a staple in my skincare routine now! I love it. The only thing that I dislike is how often I have to fill the tank with water after each use!
same as photo, so perfect thanks to the store
Very good product. Very effective and provides a feeling of relaxation. My wife used it just before using her black dot vacuum cleaner and the result is even better.
All super good, I haven't tried it yet, see if it works
Order arrive very very quickly works well communication with the store easy and pleasant I recommend the seller
The product works very well, to use it takes a heating time of 2 min and the filled tank is empty in 20 min so it's enough for one or two uses. I received my order after 10 days.
Fast shipping. The product is as in the picture. Not tried yet.
Perfect! Thank you!
L'expédition a mis un moment à être effectué, mais une fois envoyer j'ai reçu mon article sous 2 jours. L'appareil était bien emballé, dans sa boîte d'origine. Bon produit. La vapeur est produite rapidement et bien chaude. ( attention à ne pas mettre son visage trop proche de l'appareil ) Veillez cependant à ne pas pencher l'appareil lorsqu'il reste de l'eau dans celui-ci. Car celle-ci pourrait fuir. En conclusion, je recommande ce produit il est très efficace pour son prix. Je suis ravi de mon achat.
Excellent the parcel arrived quite quickly I recommend the store very professional and I had a very good price.
I love it. It's beautiful, practical and works perfect. Delivery was super, mega fast. I ordered it on Saturday and Tuesday morning I had it. This shop is for the best. Thank you salesman.
Wowww very fast delivery, and packaging so good.. in Spain only 2 days... I highly recommends this store
As the description, it took only 2 days to ship to Barcelona :)