SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome Wishlist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomewishlist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much for the good goods. Recommend. 5 ---.
Pants are excellent, only for me are short. I do not know how other customers approached with a height of 175 cm, I have a height of 163 cm and pants above the bone. I ordered the size XL at OT 68 cm and OB 91 cm.
Come quickly. Special thanks for the gift. My granddaughter will like the rubber. But the size on my 52 could be 4 X. A little wide.
Excellent product.. good quality cloth reliable stores.. happy to buy .. thank you so much
4 XL at 54 size are short and small, it is necessary to take 2 sizes larger.
This is my fourth order, everything is just fine
Excellent!
It is quite hot, the quality of the good material, is equal to the description.
Nice panties. Do not increase. On my parameters from 68, OB 97, height 168 perfectly approached. Seller Thank you!
Штаны не подошли по бёдрам так-как они ( бёдра ) на два размера больше талии. А так штанишки не плохие, сделали возврат. Продавец очень общительный к покупке РЕКОМЕНДУЮ.
Wonderful product, very warm and comfy.
Warm, but small size, although took more on size
As described and on picture, quality and workmanship are good. Size fits. Was my second order, shipped very quickly.
Thick and warm. On my 160/50 ordered L, the length is just right, they sit well if they do not squat, and then they move out of the ass. It was possible to take a larger size. In general, good quality. We drove a month and a half. Very toasty and good quality. I'm 160cm high and weigh 50kg, ordered size L and length is perfect for me, pants fit well in general. But if I squat half of my bottom is getting exposed. Should 've ordered one size larger. Delivery was almost months.
Штаны отличные -толстые , надеюсь Сибирские морозы выдержат. На об. б. 91 заказанный размер М впритык, отдала дочери а себе перезакажу размер. С продавцом не общалась, заказ отправлен быстро. В общем всем довольна, спасибо продавцу за качественный товар и быструю доставку.
Nice pants. The store quickly and sincerely answers. Size M fits for girl 1,52 cm and 44 kg. As a gift rubber bands (for 1 pants 1 elastic)))
Thick, high quality pants with outer layer cotton - highly recommend! When ordering be mindful the sizes - if in doubt, order the next size up! I ordered 3XL just in case and it fits well :)
Great product and extra warm.