We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got a 3x, I’m an US Medium. looks like it will fit perfectly with just a tiny bit of oversized
The picture matches what I received. I purchased XXXL for the oversized look and I would usually be a medium. Jumper good quality.
Very nice. Good quality. I took the biggest size and it is like XL
The sweatshirt was shipped very quickly and it has good quality. The sizing is quite small if you’re european so I bought an XL and it fits perfectly (a little oversized but that’s how I like it) :)))
I’m going on my birthday party so I’ll ask her to do a couple more Christmas party then she wants a couple more things like to do it for wuwu ella wuwuwuwe and I oop go out for a sleepover with josh for Christmas party for church Christmas Christmas Eve I can come bye and I will do it later I will be home in a few hours and abs will do it for you to do that and I oop get it back from the sun on my phone I
received fast looks awesome 3xl is like a large
Took the size XXXL for height 177 weight 86 and with the size was not mistaken, the jacket is excellent! The order went 2 weeks and three days before Peter
Cómoda i calentita. La talla concuerda.
Shipping my product very fast, thank you!!
Good quality of the poleron, pedi xxl but it's a L of woman