We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack, everything is exactly as in the description. Delivered quickly, even before the deadline.
Excellent backpack, 17 inch laptop gets in, drove 70 days
The product corresponds to the description. I liked it very much. Quality and functionality is just super
Hello shipping schedule but took the goods yard favorite dish with thank you
Fast delivery, thank you
Well done, that delivered very quickly. Even faster it turned out several times than it was written in the description of the goods. This time it was very necessary to have time. Well done, did not fail. Of the minuses, the price is higher than in other stores. Exactly the same model some sold 700 rubles cheaper. But for the sake of the speed of delivery this is not a pity. This is what the boiler upset about, this is packaging. Whether they packed badly, someone opened it and did not pack it back. But the package itself is open, postal packaging around it is also open. And in the end, the backpack was hit by inexical dirt, which is not washed off by a rag. Come on, him.
Delivery is very fast, 5 days or something. Externally, the backpack looks very good. Indeed, it can be made wider, rather roomy. With the store did not communicate, the order was sent over quickly. If there will be no laziness, I'll take a stuffed backpack and how many things will end up there, in a couple of weeks
Just a mega backpack! The quality is excellent, the delivery to Moscow is fast. Place under: electronics, shoes, light clothes, a lot of spare compartments, the back does not sweat when wearing, the additional fastening on the chest, so as not to fall off the wheels off Connector for charging, locks are strong. If you need a moderate size, reduce, larger, increase additional space, with the help of a lock...
Backpack just super
arrived quickly, maybe 2 Weeks to Israel. the bag is good quality, water resistant, the zippers feel high quality and smooth. the 180 degrees opening is convenient. the back has a foam padding with breathable mesh fabric, feels comfortable, the same goes for the straps, although they are a bit thin I feel. fits my 17.3" gaming laptop perfectly. with a bit of extra room, the laptop compartment is padded and a bit raised from the bottom so when the bag is on the floor the laptop is not touching the floor. i like the looks overall it's a good bag. t
The goods went very long with a delay of all the terms.