We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I do not reduce the evaluation, but this time lipstick is not at all... Or the recipe was changed, or some kind of marriage. In general, I already have several of these lipsticks and usually the color coincided with the picture and one lipstick was creamy, the second liquid-dried on the lips, but the color the color This time the color is just a slip! I ordered #11, it turned out to be darker and the colors #01 (which I have), I wanted a nyud, I got an evening version. More like #12. Creamy Lipstick of normal quality (not counting the color), but liquid, like a regular shine, does not dry at all, not matte. I saved the whole coronavirus with liquid lipsticks of this series, they were not washed all over my face under the mask, and they did not dry their lips. Now I doubt I will order it again, I do not like liquid non-drying gloss. Photo system something does not allow you to attach. Delivery before was a Week 2, now delivered 2 months, while the month of the parcel lay in China.
Very pretty, identical to the different color in the photo, clearer well packaged. It remains more than testing
The quality is excellent. I recommend to buy.
top du top
It does not look bad, but the smell is not very.
Such fast delivery, super, thank you. Lipstick is very cool
I like it very much, the color you choose is that of the photo
Lipstick really liked, the color is beautiful, in a liquid and solid version almost does not differ. The liquid dries on the lips in a minute and becomes matte. The only negative-the applicator takes a lot of lipstick, so you need to apply very neatly. Delivery by sdek 7 days. I love the cosmetics of this company
Lightning delivery 6 days from the warehouse from Moscow to Orenburg. Delivered by the delivery service SDEC. The lipstick itself really liked. On the one hand, a matte lipstick in a sticker, on the other hand a shine that I put on top of this lipstick. It turns out a beautiful, noble color, something like a dark dusty rose with a lilac undertone. The purchase is very satisfied.