SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome Wishlist (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomewishlist.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect!
Great bunny! Only for some reason black cord)
It works perfectly, a cute one!
Looks and works amazing! Would definitely buy this as a gift too.
I liked it very much, it came in a short time and it's just as in the description, thank you✨
el producto es hermoso y parece ser de excelente calidad. Simplemente no sé si es suficiente para una habitación y las luces no se apagan, lo que interrumpe el sueño del bebé durante la noche.
It's very small, but it's been
Very cute good quality
The humidifier was delivered to Samara on time, days in 25. The box was a little crumpled. There was no damage in appearance on the humidifier itself. But unfortunately it did not work. I turned to the store, there was a correspondence and a dispute. The seller certainly claimed that I did not include it on technology. But let me, okay, so the steam did not go, and the backlight did not work. The money was cleared by the dispute. It's a pity that I did not have a humidifier, but these are internal contacts probably melted
Very red air humidifier but very small
Cool diffuser and interior decoration. From the point of view of air humidification, large humidification is not felt. Also, in a pack instead of 10 PCs of sticks was 7
Compliant product and very nice and it moistens super well
Trop mignon, j'adore❤
Cool thing, cute, compact. Glows with soft light. Packed well. Shopping to Lithuania 1 month
extremely perfect diffusor! didn't check yet if it works but it's so beautiful!
Super everything works!!!!
Very nice and good, i am happy!!! :)
arrived in time. nice purchase, no comments, just recommend
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
The store offers the cheapest online. Nice buy!
everything's up to standard
nothing is missing. quality optimal. arrived within terms.
Fabulous ! The store was quick with communication. It's a perfect choice. A+!
Happy with the purchase, will order again soon
met all my expectations. looks great!